Measured on your own meters, not modeled.
A hotel gets one energy bill for the whole building and no map of where it goes. We change that. A short pilot on a handful of matched rooms shows you, room by room and load by load, exactly where the waste is and what it's worth, measured live rather than estimated. Then the same routine scales: the floor, the tower, the portfolio.
See where your energy goes. Put a measured number on it. Act only with approval. Then scale what works.
The work is light to start and, at scale, can be paid from the savings it verifies. The model beside you is the same one a pilot stands up: the Cognitive Twin, live and real.
explore a sample property, liveSmart City Labs is a team of operators and developers: principals who delivered $12 billion of real estate before they wrote a line of code. Their bet is plain: the next decade of value won't come from building more. The average U.S. commercial building is 44 years old, structurally sound, and underperforming. Make what's already standing measurable, and you change its economics.
So they built the tools to do it. Destination OS runs the property day to day. The Cognitive Twin, the live model beside you, is how you see it. The intelligence layer underneath, the part that senses every system and acts without breaking anything, is Fibric. This page is one of their products: a measured energy pilot for hotels.
more about Smart City Labs →A hotel receives one utility bill for the whole building, not a map of where the waste is. A large share goes to empty rooms: HVAC conditioning vacant space, electronics and standby loads drawing power around the clock. U.S. hotels spend on the order of $2,000+ per available room every year on energy.1
The pattern shows up plainly in the data. In 2020, hotel occupancy collapsed, yet electricity barely moved. Buildings keep conditioning and lighting space almost as hard when empty as when full. That gap is base load: power paid for regardless of guests, every night, in every property.
The right question to ask first: before committing building-wide, can you prove on a handful of real rooms what intelligent energy management is worth?
see the plant load, liveYou leave with a room-by-room map of where your energy goes, a measured dollar figure for what's recoverable, and a way to act on it that no one touches without your sign-off.
This first pilot measures one thing, energy use, across five matched guest rooms. It is the stepping stone. We connect to the systems already in them and add metering: the system learns how each room uses power and confirms a room is truly empty from two independent signals, the door lock and the lights. Easing the load, and the hand-off to the guest experience, are what it sets up next; in the pilot they are proposals a person approves, never automatic. Nothing in a guest's room changes without a person approving it.
The capabilities, by name
Per-room consumption, streamed live and validated against a reference meter so every number is defensible.
Door-lock entry events and lighting-presence are two independent sources, combined to know when a room is truly vacant, not just checked-out.
Proposes easing the heat pump, the dominant load, in confirmed-empty rooms, and restores comfort before the guest returns. A future capability the pilot sets up.
Trims standby and lighting on the same vacancy signal, recovering the small always-on loads that never sleep. A future capability the pilot sets up.
Flags a unit drifting out of range before a guest feels it, so engineering is dispatched on data, ahead of the complaint.
Where your power actually goes, resolved to the room and by load rather than one number on a building-wide bill.
A defensible dollar number, sized on your own rooms and validated against a reference meter rather than a generic benchmark. The pilot measures what's actually recoverable.
Equipment drifting out of range, flagged before a guest feels it. Engineering goes out on data, not on a complaint.
A measured business case for scaling, built on room-level energy data that's yours to keep and export, ESG reporting included.
The dominant load is the room's heat pump, and it's hardwired: reached through the HVAC and building-management systems, not a plug. So the pilot reads across all of them: the in-room thermostat and heat pump, the building-management system for common-area HVAC, guestroom lighting, the door locks, and the TV, over the connectivity already in your walls. A metered outlet is the network edge and one measured socket, not the hub. In the pilot, only energy is measured; that measurement is the stepping stone everything else is built on.
Where the energy actually goes is the first thing the pilot answers. Today it is one number on a bill; we resolve it to the room, by load. Industry benchmarks tell us roughly what to expect; your real split is what the five rooms measure.
| Room load | Industry-typical share2 | Your rooms |
|---|---|---|
| Heat pump (HVAC)hardwired · via thermostat / heat pump / BMS | 40–60% | measured in pilot |
| Lightingpresence-aware lighting control | 15–20% | measured in pilot |
| Plug & always-onmetered at the outlet | 12–18% | measured in pilot |
| TV & standbyTV · standby draw | 5–8% | measured in pilot |
A pilot exists to quantify exactly what's recoverable on your rooms, your systems, your data. For a mid-size hotel spending around $600,000 a year on energy, even a conservative reduction runs to six figures. Move the slider to see the range; a pilot replaces the estimate with a measured number.
that's $360,000 over 5 years at 12% reduction
A pilot is small on purpose, but what it stands up is not. It proves a repeatable routine: the same loop that runs a handful of rooms runs a floor, then the whole tower, then every property in the portfolio. And the foundation it lays, one living model of the building, is what the Cognitive Twin grows into: a model precise enough to test a decision before you commit to it. Everything after a pilot is built on what it proves.
Four steps stand between your go-ahead and the number. The longest is a few weeks of quiet measuring, and the last is the meeting where we hand it to you. There is no construction and no IT project to run.
A green light and room access. The pilot is funded by Smart City Labs at no upfront cost to the hotel, and we begin the next available week.
A handful of matched rooms instrumented and connected to the systems already in them. No rewiring, no construction; the rooms stay sold.
Six weeks. Each room learns its energy signature, occupancy fusion runs, and the live model streams: the same twin on this page.
One review meeting: the room-level map, the measured savings, and a board-ready case for the floor, the tower, and beyond.
The only things we need from you to start: room access and one working session. Everything else is on us.
Beyond the five rooms there's no need for upfront capital; the work can be structured so it's paid from the savings it proves. The pilot sets the measured baseline these models depend on.
The pilot is light by design. Your only commitments are access and a single working session.
Shared-savings, energy-as-a-service, and C-PACE are all on the table. The split and the structure follow what the pilot proves.
The model beside you is a sample property. The real one runs on your building: your rooms, your systems, your meters. A pilot is light to start, measured end to end, and the first stepping stone to running the whole property on one living model. We'll walk your team through what it looks like on your hotel, and what it's worth.
The hard part is Fibric: sensing every system in a building, reasoning over it safely, and acting without breaking anything. It's the engine underneath Destination OS, and the same engine any company can build on.
Software or hardware: thermostats, locks, meters, a CRM, a warehouse floor. Each system is a connector; swapping one for another is configuration, not a rebuild.
A base model reads the live state and proposes a plan. It never acts on its own; it hands a checked, validated plan to the platform to run.
An action runs once, never twice, and only with authorization. Every step leaves a receipt, and when anything is in doubt the platform stops.
If you run a hotel, Smart City Labs will prove this on a few of your rooms, measured, with no upfront cost. If you're building a solution of your own, the platform underneath is open to you. The model beside you is live and real, running on a sample property.