ConnectorSupport & commsAvailable now
Microsoft Teams
Approvals and alerts in the Teams channel that owns the call; one confirm turns plan into action.
The Microsoft Teams connector routes an operator's proposed action to the channel that owns the decision, posted as an adaptive card with the plan, the evidence, and an approve button. It reads the card responses back, so the confirm and the reasoning stay in the thread where your team already coordinates. After the decision it updates the card in place, leaving a record of what was proposed, who approved it, and what executed.
Each approval binds to exactly one execution through an idempotency key, so a double-tap or a redelivered response can never run the action twice, and alerts are deduplicated per event. Every message and response is stamped with its tenant on the way through. Teams is available now: built and maintained by Fibric, and provisioned with a deployment engineer through the early-access program.
- Kind
- Connector
- Category
- Support & comms
- Publisher
- Fibric
- Availability
- Available now
- Sold by
- Fibric
- Support
- Developed and supported by Fibric
Authentication
A Microsoft Graph app registration in your Entra tenant with the permissions you consent to, its credentials stored in your tenant's secret store.
What it reads
- Adaptive card responses on the approvals it has posted
- Messages in the channels you point it at
- Membership of the channels it posts to, for routing
What it can do
- Posts proposed actions as adaptive cards with approve and decline actions
- Updates the card in place with the decision and execution receipt
- Sends deduplicated alerts to the owning channel
Requirements
- A Microsoft 365 tenant where an admin can consent to a Graph app registration
- Graph permissions for channel message send and read in the teams you choose
Works with
Field DispatchOperator Gets the right person to the right place: reads the live picture, plans the route, and dispatches the team that can fix it. Available now Shift CoverageOperator Keeps a shift staffed to the work in front of it: spots the gap, proposes the cover, and confirms before anyone is moved. Available now Predictive MaintenanceOperator Hears the equipment going wrong before it fails. It reads vibration and runtime, predicts the fault, and opens the work order early. Available now ZendeskConnector Brings tickets, macros, and customer history in as events, a drop-in for the same support capability operators already use. Available now TwilioConnector Calls and texts the right person when an operator decides to act. Messages are throttled and deduplicated, so one event never becomes a flood. Available nowThis connector is developed, published, and supported by Fibric. It integrates with Microsoft Teams through published APIs. Third-party names and logos identify the systems an integration connects to; they are the property of their respective owners, who are not affiliated with Fibric and do not sponsor or endorse this listing. Trademark policy
Bring Microsoft Teams into your early-access deployment
Available now means a deployment engineer wires this with you, and it runs propose-only until you approve live actions.