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ConnectorSupport & commsAvailable now

Slack

The proposed action lands in a channel; the confirm click is what executes it.

The Slack connector is where a human joins the loop: an operator posts its proposed action as an interactive message with approve and decline buttons, and the plan does not execute until someone clicks. It reads the responses back, along with the channel messages you point it at, so the approval and the reasoning live in the same thread your team already works in. After the decision, it updates the original message, so the channel shows what was proposed, who confirmed, and what ran.

Each approval is bound to one execution: the confirm carries an idempotency key, so a double-click or a Slack retry can never run the action twice. Messages are deduplicated per event, so one incident never becomes a flood of pings. Slack is available now: built and maintained by Fibric, and provisioned with a deployment engineer through the early-access program.

Kind
Connector
Category
Support & comms
Publisher
Fibric
Availability
Available now
Sold by
Fibric
Support
Developed and supported by Fibric

Authentication

A Slack app installed to your workspace with the scopes you grant, its bot token stored in your tenant's secret store.

What it reads

  • Button responses on the approvals it has posted
  • Messages in the channels you point it at
  • Emoji-reaction acknowledgements on its own posts

What it can do

  • Posts proposed actions as interactive messages with approve and decline buttons
  • Updates the original message with the decision and the execution receipt
  • Sends deduplicated alerts to the channel that owns the call

Requirements

  • A Slack workspace where you can install a custom app
  • Bot scopes for posting messages and receiving interactive responses in the channels you choose

Works with

Order RiskOperator Watches every open order and flags the one about to slip before the carrier ever scans it. Runs in production inside BearScope today. Live Field DispatchOperator Gets the right person to the right place: reads the live picture, plans the route, and dispatches the team that can fix it. Available now Shift CoverageOperator Keeps a shift staffed to the work in front of it: spots the gap, proposes the cover, and confirms before anyone is moved. Available now KustomerConnector Reads conversations and writes notes back, idempotently. Running in production today under BearScope. Live TwilioConnector Calls and texts the right person when an operator decides to act. Messages are throttled and deduplicated, so one event never becomes a flood. Available now

Bring Slack into your early-access deployment

Available now means a deployment engineer wires this with you, and it runs propose-only until you approve live actions.