Reference · built on requestConnectorIdentity, IT & observability

New Relic

Entities, NRQL query results, alert conditions, and incident events across environments via the New Relic NerdGraph GraphQL API.

About

New Relic provides an observability platform for application performance, infrastructure metrics, logs, and distributed traces. Its unified GraphQL interface, NerdGraph, executes NRQL queries against telemetry data, searches entities by domain and tag, tracks alert incidents, and queries service level indicators across accounts.

Through Fibric, an operator monitors performance anomalies and error rates, proposing alert muting rules or deployment annotations for human review.

This is a reference listing. It documents what Fibric would read from New Relic and what it could propose, based on the vendor's published interfaces. Fibric builds it under a managed deployment when you request it; selecting it here installs nothing.

Inputs

  • Entity search and relationship graphs through NerdGraph entitySearch queries
  • NRQL analytical query execution across events, metrics, logs, and traces via actor.nrql
  • Alert incidents, violation details, and policy configurations through alerts query fields
  • Service Level Objectives and Service Level Indicators from serviceLevel entities
  • Deployment markers and change tracking records from changeTracking queries

Proposed actions

  • Target capability: propose creating or updating an alert muting rule via alertsMutingRuleCreate
  • Target capability: propose acknowledging or closing an open alert incident
  • Target capability: propose registering a deployment event via changeTrackingCreateDeployment
  • Target capability: propose adding or updating entity tags across monitored applications

Proposed actions are target capabilities. Every action runs propose-first and needs a validated deployment and the appropriate permissions.

What you can build

  • Correlate service error spikes with releases

    When error rates breach thresholds, the operator inspects recent deployment markers and proposes alerting on-call engineers with relevant trace summaries.

    With Uptime Response, Error Budget

  • Mute noisy alerts during planned maintenance

    Detect scheduled maintenance windows and propose muting rules for affected entities, preventing alert fatigue while keeping incident logs accurate.

    With Alert Noise, Change Freeze

  • Track error budget consumption against SLOs

    Query service level indicators weekly to detect burning error budgets and propose engineering review meetings before commitments fail.

    With Error Budget, On-call Handoff

Requirements

  • A New Relic account with a valid account ID and user API key with query permissions
  • Monitored services reporting telemetry to the New Relic collector
  • Read permissions on target alert policies and entity relationship domains
Authentication
User API key or Ingest API key supplied in the API-Key HTTP request header against api.newrelic.com/graphql.

Limits

  • NerdGraph enforces query complexity score caps and execution timeouts of 60 seconds
  • NRQL query limits cap result sets at 2,000 records per query request
  • Rate limits restrict NRQL queries per account minute according to subscription tier

Access and pricing

Reference listing. Fibric builds the connector under a managed deployment when you request it. Your quote covers the build, capabilities, usage, and support.

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Questions and answers

What interface does Fibric use to read New Relic data?
Fibric uses NerdGraph, New Relic's GraphQL API. NerdGraph provides a single endpoint for running NRQL queries, discovering monitored entities, reading alert states, and posting change tracking events across your accounts.
Can Fibric query raw log lines from New Relic?
Yes. Fibric executes NRQL queries against the Log event type in New Relic, retrieving log entries matching specific service names, error messages, or transaction identifiers.
Does Fibric alter alert configurations directly?
No. Fibric proposes alert policy adjustments or temporary muting rules for operational review. An authorized engineer confirms the proposal before NerdGraph mutations execute.
Ask about New Relic

Ask about the capabilities and requirements in this listing.

For project-specific requirements, contact Fibric.