What’s in place, and what isn’t.

Each control on this page has a status and a point where it stops, as of October 2026. We’d rather you read it here than find it in a review.

Controls.

Open a row to see where it applies and where it stops.

Encrypted in transitData moving between your systems and Fibric is encrypted.In place
Applies to
Every connection between your systems and Fibric.
Stops at
Storage. Storage terms are confirmed in each agreement, not promised on this page.
Actions pass a checkBefore an action runs, a rule written in code checks it. If the check can’t decide, the action stops.Designed, not yet switched on
Applies to
Actions an agent proposes through Fibric. In BearScope today, agents read and people approve.
Stops at
Scripts, manual changes and other software that reach the same system without going through Fibric.
Customer-scoped accessEach request carries the customer it belongs to, and the tables we’ve covered check it.Partly in place
Applies to
Tables that already have the check, read through the application.
Stops at
Tables not yet covered, and access granted directly inside a source system. We’re extending the check to every table.
Action recordsAn action leaves a receipt: what was proposed, checked, approved and done. Not every path records one yet.Where instrumented
Applies to
Actions on paths that record a receipt, from proposal to result.
Stops at
Paths that don’t record one yet.
Who can do whatRoles decide who may approve, change rules or see records.In place
Applies to
People and agents inside a customer’s workspace.
Stops at
Permissions held in the connected systems themselves.

How your data is held.

Stored on agreed terms

Where and how your data is stored is written into your agreement, not promised on a web page.

Questions about privacy

Write to privacy@fibric.io about the data Fibric holds on you or your team. Security reports go to security@fibric.io.

Not a shared training set

Your data isn’t used to train a shared model unless you agree to it in writing.

Credentials stay with you

Each connection gets its own limited account. The marketplace never asks for your passwords.

Retention and subprocessors

Retention and subprocessors are written into your agreement.

Subprocessor summary

Where BearScope is hosted

BearScope runs in AWS US East.

Found something?

Send the affected URL and the steps to reproduce it. Please follow our disclosure policy.

In detail

How does an action happen?

Here’s how a change is meant to work. First, Fibric reads the systems you’ve connected, such as your order system or your building controls. Second, an AI agent looks at what it read and proposes one specific change, with its reasons. Third, Fibric checks that proposal against the rules you’ve set, using code rather than the AI’s judgment. Fourth, the permitted request is sent, with approval where the rules require it. A recorded path keeps the connected system’s reported result.

The AI never holds the keys to your systems. It can only write a proposal. The action’s rules and permissions decide whether a proposal reaches the connected system.

What happens if a check can’t decide?

The action stops. If a rule can’t be evaluated, a permission is missing or the information behind a proposal isn’t good enough, Fibric doesn’t guess. The proposal is either refused or sent to a person to decide.

This matters most when something is uncertain after the fact. If a connected system accepts a change but its reply is lost, the record says the outcome is unconfirmed instead of marking it done.

Can the same action run twice?

Approve it twice by mistake? It’s sent once. If the system accepts a change but its reply is lost, check the result before trying again.

This protection covers actions sent through Fibric. A script or a person changing the same system directly is outside it, which is why the records show what went through Fibric and what didn’t.

How is one customer’s data kept apart from another’s?

Requests carry the customer’s identity. Tables covered by the access check use it before returning records. The control table above shows the current scope; deployment review checks the tables and request paths your workspace uses.

A listing in the marketplace doesn’t mean that boundary is already in place for that system. It’s set up and tested as part of each deployment.

What if data is missing?

Then it shows as missing. BearScope never fills a gap with an invented number. Values that come from a fallback or a placeholder are labelled as such, so they can’t be mistaken for real records.

When Letra answers a question, it shows the records it used. If the evidence is thin, it says so.

What does the record keep?

Where an action has a receipt, you can see what was read, what was proposed, which rules it passed, who approved it and what the connected system reported back. Where the system supports it, the record also says how to undo the change.

A record shows what Fibric saw and did. It isn’t proof of what happened inside another company’s system, and we don’t present it that way.

How are passwords and keys handled?

Each connection gets its own account with only the access its job needs. Keys are kept in a secret store, not in code. The marketplace never asks for your passwords.

Data moving between your systems and Fibric is encrypted. How it’s stored, including any requirement for your own keys or a specific region, is written into your agreement.

Who can approve actions and change the rules?

You decide. Roles control who can approve an action, who can change the rules and who can see which records. You choose which actions need a person. A refund or equipment change can wait for the approver your rules name. If an approval has been recorded, you can see the name and time on its receipt.

Single sign-on and automatic user provisioning are available when they’re written into an enterprise agreement.

Is my data used to train AI models?

Not to train a shared model, unless you agree to it in writing. Retention periods and the list of subprocessors are part of your agreement.

What happens to our data if we stop working together?

You decide. How long data is kept, how you can export it and when it’s deleted are written into your agreement before anything is connected. Nothing about that is left to a default you didn’t choose.

Disconnecting a system stops Fibric from reading it. Records of past actions stay available for as long as your agreement says, so you can still answer questions about what happened.

How do we review Fibric before signing?

Ask us for a security review. We walk through every control on this page for your deployment, show you how each one is set up for the systems you plan to connect and put the ones that apply in writing. Ask which actions are enabled, which checks they pass, and who reviews an unconfirmed result before another request is sent.

We don’t claim certifications or controls we don’t have. Where something is partly in place, we tell you which part, and when it will be ready if we know.

How do we report a security problem?

Email security@fibric.io with the affected address, what you did and what you saw. Leave out passwords and customer data. Our disclosure policy explains what happens after you report it.

If you’re a customer and the problem affects your deployment, use the support route in your agreement as well, so the right people are told straight away.

What’s live today?

BearScope is live, hosted in AWS US East. In BearScope, agents read your data and people approve what happens next. Actions are being switched on one at a time, each with its own checks.

The wider Fibric platform is in managed early access. We set up each deployment with you and confirm, in writing, which of the controls on this page apply to it.

Start with one job.

Tell us the one thing you’d most like off your plate. We’ll set Fibric up around it, with you.

Request access