Where commerce teams run the day.

Orders, quotes, customer conversations and the numbers that matter, all in one place. See what’s running late, why, and what to do about it. BearScope is the first app built on Fibric.

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RidgelineHomeWorkOrdersKPIsQualityWorkforce Search or ask⌘K Lasso Letra
On-time shipping.
82.4%  41 of 233 orders late this week · target 92%
By week
92% target
Aug 17Aug 24Aug 31Sep 7Sep 14Sep 21Sep 28Oct 5
The orders behind the number
RS-488226 cartons · trekking polesReno1 day late
RS-48831200 fleece blanketsReno1 day late
1
Week of Oct 5 · orders due
Reno61 of 94 · 64.9%Columbus131 of 139 · 94.2%
Reno’s carrier pickup moved to 3 pm on Sep 29.
Show the 41 late orders →
Letra
Why are orders late?
Late, but mostly by a day.
133 of 41 late orders shipped one business day after the promise.
2All 33 left the Reno warehouse after its pickup moved to 3 pm.
3Spread across 37 customers. No single account explains it.
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Sample company
Letra in BearScope, answering why orders are late, on a sample company

Sample company. The full walkthrough plays on a larger screen.

A request with an owner.

Quotes and cases arrive with the customer, the original email and a due time. See who owns each request, which ones still need an owner and what happens next.

  • Know what needs to happen next. Work is sorted by what is due, not by when it arrived.
  • The details behind the decision. Quantity, availability and lead time sit beside the request.
  • 120 pairs of trekking poles, net-30Quote · arrived by email · due todayNeeds an owner
  • Split shipment: 2 of 5 cartons still at the warehouseCase · Robin · FulfillmentIn progress
  • Logo fleece blankets, 200Quote · Alex · SalesQuote sent
Sample company
LetraLetra comes built in. It tells you what changed before you ask, with the numbers to back it up. Read about Letra

You can check what BearScope tells you.

Your records stay yours

Each request carries your company’s name, and the tables that hold your records check it. We’re extending that check to every table.

Gaps stay visible

When a source is missing, BearScope says so instead of filling the hole.

Measures have a basis

A number opens to how it was counted and which records it came from.

No made-up numbers

Placeholder values are labelled. They never pass for real ones.

Runs onMagento Kustomer Amazon Connect Order Risk Operations Analyst

Build your own on Fibric.

BearScope itself is sold at bearscope.com. If you’d build something like it for your own operation, tell us what you run.

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