Operations that act.
BearScope is the operations product for commerce and customer experience. It catches the order about to go wrong before the carrier ever scans it, runs RADAR over your whole operation, and answers in plain language with real data. Built on Fibric, so it is governed by default.
Available now. Live on real commerce and support data today.
Built on Fibric · white-labeled per tenant
The CX operations dashboard that does not just watch. It acts.
Catch it upstream
Score every open order on risk before the carrier scans it. Named cause, recommended action, one click to hold, chase, or split.
The analyst is the interface
A proactive operations surface where the AI analyst leads. Remove the analyst and the page is empty by design. It surfaces what needs you, now.
Ask in plain language
Ask a question, get a grounded answer from real data, then propose, confirm, execute, and keep the receipt. No invented numbers, ever.
Catch the order before the carrier ever scans it.
Upstream of the carrier scan
A late-order alert that fires when tracking goes quiet is too late. The shipment already missed. BearScope scores risk from what it sees inside the operation: a proof still waiting on approval, stock short on the line, a pickup window already 26 hours past. You learn an order is in trouble while you can still save it.
Named cause, recommended action
Every row carries the reason and the next move, not just a red dot. Hold and notify the customer. Chase the proof. Split the shipment. Pick the action, and BearScope runs it on Fibric, with a receipt on dispatch.
- Scored continuously, not batch overnight
- Reads Magento orders, proof approvals, and stock
- Action runs governed, with a receipt
Ask in plain language. Then propose, confirm, execute, receipt.
RADAR is a proactive operations dashboard where the analyst is the interface. You do not hunt through tabs. You ask, and you get a grounded answer from real tenant data. When the answer is an action, BearScope proposes the plan, you confirm, Fibric executes it fail-closed, and you keep the receipt.
Governed by default, because it runs on Fibric.
/Real data only
A JAM+ view renders only governed real data from Magento, the support stack, and Connect. A placeholder can never pass as a metric.
/Every action vetted
Every hold, notify, or split is checked against policy before it runs. Fail-closed, never a guess.
/Walled-off tenancy
Each tenant is provably isolated at the data layer. Nothing of one customer's touches another's.
/Full receipts
Every action is logged with what it saw, proposed, and did. You can always answer "why did it do that."
White-labeled for the operation that runs it.
One product, your brand and your data
BearScope is white-labeled per tenant. JAM+ runs it live on real commerce and support data; a demo tenant runs on mock data, walled off entirely. Your operation sees your brand, your orders, your customers, and never anyone else's.
Run operations that act.
BearScope is live today. Visit the product to see RADAR and order intelligence on real data, or get early access to run it on your own operation.
Available now · built on Fibric, governed by default