Reference · built on requestOperator by FibricInventory & supply

Oversell Watch

Compares what each channel is offering with what you can ship, and proposes listing corrections and which orders to backorder.

About

An oversell is a promise the warehouse cannot keep: a channel shows units that are already committed elsewhere. Oversell Watch reads the quantity each channel is offering, available units after commitments from your inventory system, and the open orders that have not yet been allocated.

When the offered quantity exceeds what is available, it proposes a correction on the channel. When orders already exceed stock, it ranks them and proposes which ones to backorder. A fulfillment lead approves both. Corrections and backorders are written only after approval, and each leaves a record of the quantities at the time.

This is a reference listing. It documents what Fibric would read from Oversell Watch and what it could propose, based on the vendor's published interfaces. Fibric builds it under a managed deployment when you request it; selecting it here installs nothing.

Inputs

  • Listed quantities per channel: Shopify available and committed per location, Amazon fulfillmentAvailability, and Walmart inventory per ship node
  • Available units after commitments from NetSuite, Cin7 Core, or ShipHero warehouse_products
  • Open orders per SKU from Shopify orders with fulfillment_status unshipped and ShipHero orders by fulfillment_status
  • ShipHero Order Backorder and Inventory Update webhooks as they arrive
  • Inbound units and dates on open purchase orders, so a backorder proposal can state when stock is due
  • The inventoryPolicy on each Shopify variant, which decides whether orders are accepted when stock is out

Proposed actions

  • Target capability: propose correcting a Shopify available quantity through inventorySetQuantities with a compareQuantity guard
  • Target capability: propose a lower fulfillment_availability quantity on Amazon through patchListingsItem, or zero to stop sales
  • Target capability: propose a Walmart inventory update per SKU and ship node to match available stock
  • Target capability: propose which open orders to backorder when demand exceeds stock, ranked by the rule you set
  • Target capability: propose a Shopify variant's inventoryPolicy so out-of-stock orders are refused until stock returns

Proposed actions are target capabilities. Every action runs propose-first and needs a validated deployment and the appropriate permissions.

What you can build

  • Catch a Shopify listing that outran the warehouse

    Available units from NetSuite are compared with Shopify available per location. When the storefront offers more, a corrected quantity is proposed and written after approval.

    With Shopify, NetSuite

  • Choose which orders wait after a flash sale

    Open orders exceed stock for a SKU. Orders are ranked by the rule you set, and the fulfillment lead approves which go on backorder in ShipHero with the purchase order date attached.

    With ShipHero, Shopify

  • Stop Amazon sales the moment stock hits zero

    A ShipHero Inventory Update webhook drops available to zero. A fulfillment_availability quantity of zero is proposed on Amazon and written when approved.

    With ShipHero, Amazon SP-API

Requirements

  • One system that knows available units after commitments: NetSuite, Cin7 Core, or ShipHero
  • Channels with an inventory write endpoint: Shopify, Amazon, or Walmart Marketplace
  • A backorder rule: oldest order first, highest value first, or a named priority list
  • A fulfillment lead named to approve corrections and backorders
Authentication
Read access to the inventory system; a Shopify token with read_orders and write_inventory; an Amazon SP-API authorization with the Product Listing role; a Walmart Marketplace token; a ShipHero account token for reads.

Limits

  • Channels are corrected to your inventory system's figure. If that figure is wrong, the correction is wrong. Counting stays your job.
  • Shopify's compareQuantity check refuses a write when the quantity moved since it was read. The proposal is refreshed, not forced.
  • Amazon's fulfillmentAvailability is the live figure and fulfillment_availability the last one submitted. Both are read and any difference is shown.
  • Backordering an order proposes a status and a note. Telling the customer is a separate listing.

Access and pricing

Reference listing. Fibric builds the operator under a managed deployment when you request it. Your quote covers the build, capabilities, usage, and support.

Request Oversell Watch ↗

Questions and answers

How does it know a channel is oversold?
The quantity the channel offers is set against available units after commitments in your inventory system. If the channel offers more, it is over. If open unallocated orders exceed stock, the SKU is oversold and the shortfall is shown in units.
What does the fulfillment lead approve?
A correction per channel and SKU with the offered quantity, the available quantity, and the proposed one. Separately, a ranked list of open orders with the recommended backorders marked. Any line can be changed or declined.
What is recorded for each correction and backorder?
For each correction: channel, SKU, quantity before, quantity after, who approved, and when. For each backorder: the order, its rank, the rule applied, and the stock figure at the time. The prior quantity is kept so it can be restored.
Ask about Oversell Watch

Ask about the capabilities and requirements in this listing.

For project-specific requirements, contact Fibric.