Operator by Fibric · Reference · built on request
Review Response
Reads new public reviews and matches each to an order and a customer. Proposes a reply draft and a ticket when one is needed.
Reference · built on requestConnectorMarketing, reviews & analytics
Product and store reviews, reviewers, ratings, and review webhooks from a Judge.me shop through the Judge.me REST API.
Judge.me is a product review app for e-commerce stores. A shop's reviews, reviewers, ratings, replies and widget settings sit behind the Judge.me REST API at api.judge.me, keyed by the shop's domain. The same API registers webhooks that fire when a review is created or updated, and serves rendered widget HTML for storefronts.
Through Fibric, an operator listens for review/created and review/updated webhooks, joins each review to the order and customer behind it, and proposes a public reply, a private email reply, or a publish-or-hide decision for a person to approve. Each approved action is applied once and leaves a receipt.
This is a reference listing. It documents what Fibric would read from Judge.me and what it could propose, based on the vendor's published interfaces. Fibric builds it under a managed deployment when you request it; selecting it here installs nothing.
Proposed actions are target capabilities. Every action runs propose-first and needs a validated deployment and the appropriate permissions.
On review/created with a one- or two-star rating, pull the order and prior support thread, and propose a public reply for someone to edit and approve.
With Review Response
Propose a private email reply through POST /api/v1/private_replies so a person can resolve the problem before deciding whether to answer in public.
With Detractor Callback
When a review's reviewer matches no order, propose hiding it with curated set to spam and leave the decision to a person.
With Noise Filter
Group reviews by product and rating across the week and surface the recurring themes with example quotes.
With Feedback Themes
Reference listing. Fibric builds the connector under a managed deployment when you request it. Your quote covers the build, capabilities, usage, and support.
Request Judge.me ↗Ask about the capabilities and requirements in this listing.
For project-specific requirements, contact Fibric.
This connector listing is developed, published, and supported by Fibric. It describes integration with Judge.me through published interfaces. Third-party names and logos identify the systems an integration connects to; they are the property of their respective owners, who are not affiliated with Fibric and do not sponsor or endorse this listing. Trademark policy