Reference · built on requestOperator by FibricFleet, routes & field

Delivery Proof

Finds delivered stops with no signature, photo, or scan and proposes a driver follow-up or customer confirmation before the day closes.

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About

Delivery Proof is an operator job for the stop marked delivered with nothing to show for it. Through the day it reads completed tasks from the delivery platform and what each carries: a signature, a photo, a scan, a note. From carriers it reads the proof-of-delivery documents attached to a load.

A stop closed without the proof its task required is listed while the driver is still on shift. For each, it proposes a follow-up to the driver asking for the photo or the name at the door, or a confirmation text to the customer asking whether the delivery arrived. The dispatcher approves. Answers and attachments that come back are tied to the stop, so a claim next week is met with what was collected today.

This is a reference listing. It documents what Fibric would read from Delivery Proof and what it could propose, based on the vendor's published interfaces. Fibric builds it under a managed deployment when you request it; selecting it here installs nothing.

Inputs

  • Onfleet task completion through the taskCompleted and taskUpdated triggers, with completionDetails: success, signatureUploadId, photoUploadId, photoUploadIds, and notes
  • The proof each Onfleet task required: its requirements for signature, photo, notes, and minimumAge
  • Bringg note_created events, which fire when a note, photo, signature, or form is added to an order, plus created_form and task_done
  • FourKites documents on a load stop by type, including Delivery Receipt or Proof of Delivery, and the load's delivered status
  • Driver duty state, so a follow-up reaches a driver still on shift: the Onfleet workerDuty trigger and Bringg driver availability

Proposed actions

  • Target capability: propose a follow-up to the driver through the dispatcher's Slack or Microsoft Teams channel, naming the stop and the proof still missing
  • Target capability: propose a confirmation text to the customer through Twilio, asking whether the delivery arrived and where it was left
  • Target capability: propose a confirmation email through SendGrid with a reply address, where no phone is on the order
  • Target capability: propose attaching the proof that comes back to the FourKites load stop, keyed by load number, once the receiving team has it
  • Target capability: propose an end-of-shift list of stops still without proof, by driver, before the driver logs off

Proposed actions are target capabilities. Every action runs propose-first and needs a validated deployment and the appropriate permissions.

What you can build

  • Chase a missing Onfleet photo before the driver logs off

    taskCompleted arrives with no photoUploadId on a task whose requirements asked for one. The operator proposes a message to the driver through the dispatcher's Slack channel while workerDuty shows the driver on.

    With Onfleet, Slack

  • Confirm a Bringg drop with the customer by text

    task_done fires without a note_created photo or signature. The operator proposes a Twilio SMS asking whether the order arrived, and ties the reply to the order.

    With Bringg, Twilio

  • Attach a late carrier POD to the FourKites load

    A load delivered with no Delivery Receipt on its stop is listed. When the receiving team posts the document, the operator proposes uploading it to the stop by load number.

    With FourKites, Microsoft Teams

  • Email a confirmation where no phone is on the order

    For stops with an email but no phone, a SendGrid template asks the customer to confirm receipt; the message and its delivery events are kept with the stop.

    With Twilio SendGrid, Onfleet

Requirements

  • A delivery platform that records completion details with attachments: Onfleet or Bringg
  • Task requirements set in that platform, so the operator knows which stops needed a signature or photo
  • Twilio or SendGrid for customer confirmations, with the customer's contact on the order
  • Slack or Microsoft Teams for the dispatcher's approval and the driver follow-up
Authentication
Completions, attachments, and documents are read through the delivery and visibility connectors you bind; messages go through your Twilio or SendGrid account. The operator holds no credential of its own.

Limits

  • It checks that proof exists and matches the requirement. It does not judge whether a photo shows the right door or a signature is genuine
  • A task completed with success false is a failed delivery, not a missing proof; it is passed to the failed-delivery process instead
  • Carrier proof arrives when the carrier posts it; a load delivered today may show its document tomorrow
  • Customer confirmations are questions, not evidence of receipt. A reply is recorded as the customer's word

Access and pricing

Reference listing. Fibric builds the operator under a managed deployment when you request it. Your quote covers the build, capabilities, usage, and support.

Request Delivery Proof ↗

Questions and answers

What does the dispatcher approve?
Per stop: what was required, what was captured, who completed it and when, and one proposed step, a driver follow-up or a customer confirmation, with the message as it will be sent. The dispatcher approves, edits, or skips.
What record is left?
The completion details as the platform returned them, the requirement they were checked against, the proposal, the approval with name and time, the message sent with its delivery status, and any proof that came back and where it was attached.
Does it mark a delivery as proven by itself?
No. It reports proof present or missing as the platform recorded it. A reply from a customer or a photo from a driver is attached as received; a person decides what it proves.
Ask about Delivery Proof

Ask about the capabilities and requirements in this listing.

For project-specific requirements, contact Fibric.

This operator is developed, published, and supported by Fibric. Third-party names and logos identify the systems an integration connects to; they are the property of their respective owners, who are not affiliated with Fibric and do not sponsor or endorse this listing. Trademark policy