Reference · built on requestConnectorMarketing, reviews & analytics

SurveyMonkey

Surveys, collectors, recipient lists, completed responses, and real-time webhooks through the SurveyMonkey API v3.

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About

SurveyMonkey is an online survey and feedback management platform. Its REST API v3 enables organizations to inspect survey questions and pages, create web and email collectors, manage recipient contact lists, retrieve individual and bulk response payloads, and receive event webhooks when respondents submit completed questionnaires.

Through Fibric, an operator monitors incoming survey submissions and satisfaction ratings, proposing recipient follow-ups or survey invitation dispatches for team sign-off.

This is a reference listing. It documents what Fibric would read from SurveyMonkey and what it could propose, based on the vendor's published interfaces. Fibric builds it under a managed deployment when you request it; selecting it here installs nothing.

Inputs

  • Surveys, page structures, and question definitions via GET /v3/surveys/{id}/details
  • Collector configurations, status, and URL endpoints through GET /v3/surveys/{id}/collectors
  • Bulk completed survey responses with question answers via GET /v3/surveys/{id}/responses/bulk
  • Recipient invitation lists, send states, and open statuses from collector message endpoints
  • Real-time webhook deliveries for response_completed and response_disqualified events

Proposed actions

  • Target capability: propose creating a web link or email collector via POST /v3/surveys/{id}/collectors
  • Target capability: propose creating a recipient list and scheduling survey invitation messages
  • Target capability: propose registering a webhook subscription for response_completed events
  • Target capability: propose updating collector status to open or closed

Proposed actions are target capabilities. Every action runs propose-first and needs a validated deployment and the appropriate permissions.

What you can build

  • Trigger satisfaction surveys following service calls

    When field service work orders complete, propose creating email invitations with custom collector links to gauge on-site customer satisfaction.

    With Survey Timing, Detractor Callback

  • Triage low satisfaction survey responses

    When a completed survey response scores low ratings, extract respondent answers and propose an urgent review notification for customer relations managers.

    With Detractor Callback, Feedback Themes

  • Consolidate recurring customer feedback

    Aggregate survey text responses monthly across product lines, proposing categorized digests of common feature requests and usability issues.

    With Feedback Themes

Requirements

  • A SurveyMonkey account on an Advantage or Team plan with API access enabled
  • A registered developer application with scopes including surveys_read, responses_read, and collectors_write
  • An established survey with published questions ready for collector creation
Authentication
OAuth 2.0 access token passed as an Authorization Bearer header to api.surveymonkey.com/v3/.

Limits

  • Standard API rate limits enforce 120 requests per minute and 500 requests per day on standard tiers
  • Bulk response query endpoints return a maximum of 100 responses per page
  • Webhook creation requires a public HTTPS callback URL reachable by SurveyMonkey servers

Access and pricing

Reference listing. Fibric builds the connector under a managed deployment when you request it. Your quote covers the build, capabilities, usage, and support.

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Questions and answers

How does Fibric detect new survey responses?
Fibric receives real-time response_completed webhook events from SurveyMonkey, or queries the bulk responses endpoint filtered by date to retrieve completed questionnaire responses.
Can Fibric create survey questions directly?
No. Survey questionnaires, question branching, and design logic are authored in SurveyMonkey. Fibric focuses on managing collectors, dispatching survey links, and reading responses.
Does Fibric send survey invites without approval?
No. Fibric proposes candidate recipients and invitation schedules based on order or ticket events. An authorized user confirms the dispatch proposal before SurveyMonkey delivers invitations.
Ask about SurveyMonkey

Ask about the capabilities and requirements in this listing.

For project-specific requirements, contact Fibric.

This connector listing is developed, published, and supported by Fibric. It describes integration with SurveyMonkey through published interfaces. Third-party names and logos identify the systems an integration connects to; they are the property of their respective owners, who are not affiliated with Fibric and do not sponsor or endorse this listing. Trademark policy